To increase employee flexibility and further utilize their skills, many companies engage in cross-training efforts at their organizations. This process involves training employees on various tasks performed at the organization so they can complete the duties of others. This technique is beneficial to the organization and presents new educational opportunities for employees. Plus, it is far less expensive and labor-intensive than hiring new staff members to perform these tasks. Let us help you put together a game plan. Start by reading up on the importance of having a strategic plan and all the benefits you and your employees will receive.